All case studies
E-commerce
K-beauty
Comments → DMs

An indie K-beauty brand turned comment spam into a 22% sales lift

Every viral reel brought thousands of comments asking the same product questions. We turned that chaos into a quiet, automatic sales channel.

Seoul, South Korea Korean & English Yuja & Co.
@yujacoComments · New reel
AI replying
+22%
Sales from comments
comment → checkout
11k
Comments auto-replied
across 3 launches
0
Late-night reply shifts
team sleeps again
The problem

What was getting in the way

Each launch reel got 3,000+ comments — 'price?', 'ships to US?', 'for oily skin?'. The team spent two full days replying after every drop. Most shoppers gave up before getting an answer.

The setup

How we built the assistant

We trained the assistant on the full catalog, ingredient list, and shipping policy in Korean and English. It replies publicly with a friendly note and slides into DMs with the exact product link and a first-order code.

The outcome

What changed

Within one quarter, comment-to-checkout conversion climbed by 22%. The founders went from dreading launch day to actually enjoying it.

"Launches used to mean two days of copy-pasting. Now we ship the reel and the assistant runs the launch for us."
Jiwoo K.Co-founder, Yuja & Co.

Want results like Yuja & Co.?

Connect your Instagram in 5 minutes and let the assistant handle the rest.

No credit card Cancel anytime

More stories